Fly Points Program
What is the Fly Points Program?
To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this great Fly Points Program.
Our Fly Points Program is as simple as it sounds. While shopping at Fly and Flies you will earn Fly Points for the money you spend.
Once earned, you'll be able to use those points to pay for future purchases at Fly and Flies.
How does the Program work?
When an order is placed, the total amount of the order will be used to calculate the amount of points earned. These points will be added to your account as pending points until approved/confirmed by Fly and Flies.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want.
Reward points will expire 12 months from the date issuance.
You must login to your account in order to view the status of your points.
During the checkout procces you'll be able to pay for your order with your points balance.
Points and Values
Currently, for every 1.00EUR spent at Fly and Flies you'll earn 1 Fly Point.
Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.
Redeeming Shopping Points
If you have a balance in your Fly Points Account, you can use those points to pay for purchases made at Fly and Flies.
During the checkout proccess, on the same page that you select a payment method, there will be a box with the amount of points to redeem.
Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
Minimum Points Required
Currently, a minimum balance of 250 Fly Points (6.00EUR) is required before you can redeem them.
Minimum Purchase Amount Required
Currently, a minimum of 50.00EUR (shipping costs not included) in total (per purchase) is required before any Fly Points Redemptions can take place.
Will I earn points for shipping fees?
No. When calculating the amount of points earned, the shipping fees are excluded.
Can I earn for discounted and sale products?
Yes. When calculating the amount of points earned, all items which have been discounted are included.
Can I use points for discounted and sale products?
No. Currently, no items which have been discounted can be purchased using your points balance.
In that case you can make a separate purchase only for products on sale or discouted.
Will I earn points when purchases paid with points?
Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
Conditions of Use
- Fly Points Program is only available to registered Fly and Flies member's
- Fly Points Program can only be collected and used with online purchases at Fly and Flies
- Points are non-refundable and can't be transferred between member's
- Points will not be refunded for any cancelled order
- When buying with Fly Points, you will still have to select another payment method if there is not enough in your Fly Points Account to cover the cost of your purchase.
- When calculating the amount of points earned, shipping fees and taxes are excluded.
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
When Problems Occur
For any queries regarding our Reward Point Program, please contact us.